Privacy Policy
At Recycle Supplies Direct (“we,” “us,” or “our”), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, recyclesuppliesdirect.com (the “Site”).
1. Collection of Personal Information
When you use our Site, we collect information about your device, interactions, and necessary details to process transactions. If you contact our support team, we may collect additional information. Below, we outline the types of personal data we gather and why.
Device Information
- Examples: Web browser version, IP address, time zone, cookies, pages viewed, search terms, and interactions with the Site.
- Purpose: To display the Site correctly and analyze user behavior for improvements.
- Collection Method: Automatically collected using cookies, log files, web beacons, tags, and pixels.
- Sharing: Shared with Shopify, our website hosting and e-commerce platform.
Order Information
- Examples: Name, billing/shipping address, payment details (including credit card numbers), email, and phone number.
- Purpose: To process orders, manage payments, coordinate shipping, send invoices, prevent fraud, and provide updates or promotional content (if opted in).
- Collection Method: Provided by you during checkout.
- Sharing: Shared with Shopify for order fulfillment.
Customer Support Information
- Examples: Any details shared when requesting customer service.
- Purpose: To respond to inquiries and assist with issues.
- Collection Method: Provided directly by you.
2. Minors
Our Site is not intended for individuals under the age of 12. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us to request its removal.
3. Sharing Personal Information
We share your personal information with third-party service providers to facilitate our services. For example:
- Shopify: Our e-commerce platform processes payments and manages orders. Read Shopify’s Privacy Policy.
- Legal Compliance: We may disclose information if required by law, such as in response to subpoenas or legal proceedings.
4. Behavioral Advertising
We use your personal data for targeted advertising to provide relevant promotions.
Advertising Partners
- Google Analytics: Tracks how visitors use the Site. Opt out of Google Analytics.
- Social Media & Ads: We share usage data with advertising partners like Facebook and Google. You can opt out:
5. Use of Personal Information
Your information is used to:
- Provide products and services
- Process transactions
- Ship orders
- Communicate about updates, promotions, or security issues
6. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA), we process your data based on:
- Your consent
- Fulfilling a contract
- Legal obligations
- Legitimate business interests
Data Retention
We keep your personal data unless you request deletion. See the "Your Rights" section for more details.
Automated Decision-Making
We do not engage in fully automated decision-making that legally impacts you. Shopify applies limited automation for fraud prevention, including:
- Temporarily blocking IP addresses after repeated failed transactions.
- Blocking credit cards associated with flagged IPs for a short period.
7. Your Rights
GDPR (EEA Residents)
You can:
- Request access to your personal information.
- Ask for corrections, updates, or deletion.
- Transfer your data to another service.
CCPA (California Residents)
You have the right to:
- Know what data we collect.
- Request deletion.
- Opt out of data sales (we do not sell data).
To exercise your rights, contact support@recyclesuppliesdirect.com.
8. Cookies
Cookies help improve your browsing experience. We use:
- Necessary cookies (for site functionality)
- Analytics cookies (to track usage)
- Advertising cookies (for personalized ads)
Most cookies expire within 30 minutes to 2 years. You can manage cookies through your browser settings or opt out at All About Cookies.
9. Do Not Track
Our Site does not respond to Do Not Track (DNT) signals due to the lack of industry-wide standards.
10. SMS & Email Marketing
With your permission, we may send promotional emails or text messages. By opting in, you agree to receive recurring marketing messages (message frequency varies). To unsubscribe:
- Text STOP to opt out of SMS.
- Use the unsubscribe link in emails.
Message and data rates may apply.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect immediately upon posting.
For questions, contact us at:
- Email: support@recyclesuppliesdirect.com
- Phone: (833) 863-6204